Each year, Cargill Metals Supply Chain moves around 50 million tonnes of iron ore and 6 million tonnes of steel globally, connecting miners and mills across continents. With services in physical commodities spanning from technical marketing to bespoke risk management, precision is a necessity.
In a sector where commercial integrity and data quality are critical, Cargill’s metals business (“Cargill Metals”) saw the opportunity to elevate its approach to contract lifecycle management (CLM). By partnering with Chinsay, they have not only streamlined workflows but also enhanced transparency, accuracy, and efficiency across the business.
Quality data for data analysis
As a data-led organisation, Cargill Metals understands that sound commercial decisions in physical trading are grounded in consistent, reliable information. A key objective for the in-house data team was that, in addition to having commodity purchase and sales contracts maintained and processed in Chinsay, the underlying data underpinning the contracts was captured, reviewed and managed with consistency and precision.
“Central to our data strategy is the collection of accurate, high-quality data for analysis.
Chinsay provides the flexibility needed to deliver on our commercial team’s requirements, while also supporting improvements in control and processes that adhere to our data quality requirements.”
Through Chinsay, Cargill Metals has implemented a contract lifecycle management model that supports both commercial agility and internal governance, an essential balance in volatile global markets.
Technology shaped by actual user needs
Cargill Metals was an early adopter of Chinsay’s contract lifecycle management platform and has seen how platform improvements, new features and configuration changes are continuously delivered and refined in collaboration with its users. This client-led development model, one that evolves based on real user feedback, stood out as a critical differentiator.
“What stood out for us was also Chinsay’s commitment to continuous product improvement through a client-centric approach.
By collecting and integrating feedback from their clients, the team iteratively refines their core product, ensuring ongoing optimisation and enhanced user experience that meets changing market needs and user expectations.”
This iterative improvement cycle has allowed Cargill Metals to remain aligned with ever-evolving business needs and market demands, without sacrificing speed or control.
A solution that adapts to business requirements
For commodity businesses considering a digital contract lifecycle management solution, Cargill Metals emphasises the importance of selecting a partner that brings more than just technology: One that offers deep industry knowledge and a flexible solution that is specially built with the needs of commodity traders in mind.
“Choose a provider that:
- Has a firm framework and good knowledge of how the contract management process should function, so they can advise on best practices drawn from industry experience.
- Offers a flexible architecture and deployment process to seamlessly allow for enhancements that can be tweaked to fit your company’s own unique processes.”
Chinsay’s ability to accommodate the nuances of Cargill Metal’s specific workflows – and not the other way around – has been key to long-term adoption and success.
A decade of partnering with Cargill Metals
For Cargill Metals, Chinsay has become more than just a technology vendor; it is a trusted partner:
“Working with the Chinsay team has been an exceptional experience that goes far beyond typical vendor interactions.
As a group of dedicated professionals, they have consistently demonstrated a commitment to understanding the challenges within our contract management processes.
What sets them apart is their genuine approach to partnership; they don’t just offer standard solutions but invest significant time and effort to understand our organisational pain points. Their technical knowledge is complemented by a client-first mentality that makes working together not just productive, but genuinely enjoyable.”
